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Overview of the Channels Page This page allows you to connect your Nexus Botix AI chatbot to platforms where customers already communicate with you. From the image, three channels are available:
  • Website
  • WhatsApp
  • Facebook Messenger
Each channel has a “Connect →” button and shows a status like “Not connected” until setup is completed. How to Integrate Nexus Botix with WhatsApp Business
  1. Navigate to Channels
  • From the left-hand menu, click Deploy → Channels.
  1. Select WhatsApp
  • Locate the WhatsApp card (middle option).
  • You will see a brief description:
“Connect WhatsApp Business” Screenshot2025 12 29223154
  1. Complete WhatsApp Business Setup
  • You will be guided to:
    • Link a WhatsApp Business account
    • Verify your phone number
    • Grant required permissions to Nexus Botix
  1. Activate the Bot
  • Once connected, the status will change from Not connected to Connected.
  • Your AI chat agent will now automatically respond to customer messages on WhatsApp.
How to Integrate Nexus Botix with Facebook Messenger
  1. Navigate to Channels
  • From the left menu, click Deploy → Channels.
  1. Select Messenger
  • Locate the Messenger card (right option).
  • The description states:
“Connect Facebook Messenger” Screenshot2025 12 29224705
  1. Link Your Facebook Page
  • Log in to Facebook when prompted.
  • Select the Facebook Page you want the chatbot to manage.
  • Grant Nexus Botix permission to access messages.
  1. Enable Automation
  • Once approved, the chatbot is activated for Messenger DMs.
  • The connection status will update to Connected.